Umpqua's New Home on Capitol Hill
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Umpqua Bank Capitol Hill Store
The Miller Hull Partnership was selected by Umpqua Bank of Portland, Oregon, to craft its entrance into the Seattle retail banking market, and to
create a welcoming banking experience for its customers. The Capitol Hill neighborhood store occupies a corner retail space in the newly completed
Joule Building, a multi-story, condominium building located on the thriving main streets of one of Seattle's most diverse neighborhoods. The architects
worked with an established team of graphic designers and security, equipment, and casework vendors to advance an established brand identity, while updating
the feel of the store to complement the neighborhood. The design team selected materials, fixtures, and furniture by sourcing locally stocked and regionally
manufactured materials whenever possible to reduce lead times, contributing to a team effort that realized this project in eight weeks of construction.
The architects at Miller Hull created a cabinet/wall element featuring a glowing green acrylic ribbon that runs the length of the public room. This illuminated
ribbon incorporates touch-screen monitors, a graphic calendar, and public displays for community events as the main attraction to pull customers into and through
the space. It also captures multiple retail campaigns in a single bold element. A computer cafe bench with leather cushions and custom wood cafe tables, located
along the storefront, invite customers and the public to sit and relax, surf the internet, and have a complimentary latte from the coffee bar. The interior architecture
balances Umpqua's desire for a large, multi-purpose public space with the need for private banking rooms and support functions. A crisp, white ceiling folds down behind
teller row, where it hosts a colorful signature mural and creates a threshold between the public and private functions.