As we imagine what the library of the future looks like, it makes sense to consider how library service might play a role in creating the next version of library experience. Library service or assistance represents time during which the user is truly interacting with the face of the library: be it automated, personal, in [...]
Tag Archives: Libraries
Libraries: The Past Offers Clues to Their Future
The debate about the longevity of libraries and books has been around for some time now. The persistence of this conversation perhaps lies in its ability to tap into people’s values related to information, community, and sharing — all three at the root of how we communicate and learn. That said, what if the real [...]
Eat, Drink, Read
As spring break began this week for my five and eight year-old daughters, it is easy to look at the stack of 73(!) books and videos they brought home yesterday and to appreciate the role of our neighborhood library for my family. Craft times, puppet shows, lectures, but especially to get more books—weekly adventures to [...]
Borrowing to Innovate
Five to ten years ago our library clients were re-imagining the future of libraries in a new era of digital media. What was their model? They began studying buildings whose main function was to bring people in the door, where people enjoyed browsing and purchased things they had to have, and where people returned time [...]
King County Library System’s Innovative Programs
Saturday evening I attended the King County Library System Foundation’s annual fundraiser, the Literary Lions Gala. KCLS has been a client of ours for over a decade and I have lost track of the number of these events I have attended. Each year I come away with a renewed sense of the importance of shared [...]


